From Fragmented Processes to a Unified System

ABOUT Meet the Institution Behind the Challenge

 

The University of Rochester School of Medicine and Dentistry is a leading academic medical center known for its integration of education, research, and clinical care. The school trains future physicians, scientists, and healthcare leaders through a range of highly selective programs.

With complex admissions requirements and a high volume of applicants, the institution needed a more efficient and unified approach to managing its admissions processes across programs.

 

THE CHALLENGE: Complex Reviews Without a Centralized System

 

Admissions workflows were highly detailed and required coordination across multiple reviewers, committees, and program stakeholders. Each application often moved through several stages of evaluation, making consistency and tracking difficult.

Without a centralized system, teams relied on manual processes and disconnected tools to manage reviews, communicate decisions, and monitor applicant progress.

The result was a time-intensive process that limited visibility, slowed decision-making, and made it difficult to scale as application volume increased.

 

THE SOLUTION: A Configurable Platform for Structured Review

 

By implementing AMP, the school introduced a centralized admissions platform designed to support complex, multi-stage review workflows.

Applications are now routed through structured evaluation processes, allowing reviewers and committees to assess candidates efficiently while maintaining the rigor required for medical admissions.

Admissions teams can track applicant progress in real time, manage communications within a single system, and ensure consistency across every stage of the review process.

The platform’s flexibility allows the school to adapt workflows as needed while maintaining a standardized foundation for all programs.

 

THE IMPACT: Greater Efficiency, Consistency, and Visibility

 

Admissions teams now operate within a streamlined system that reduces administrative burden and improves coordination across reviewers and committees.

Decision-making is faster and more transparent, with clear visibility into where each applicant stands in the process.

Leadership benefits from more consistent data and reporting, enabling better oversight of admissions performance and more informed planning for future cycles.

Ultimately, the school is able to maintain its high standards for applicant review while operating more efficiently at scale.

A Top-Tier Medical School Navigating Complex Admissions at Scale

ABOUT Meet the Institution Behind the Challenge

 

Baylor College of Medicine (BCOM) is a leading academic health science center known for excellence in education, research, and patient care. Consistently ranked among the top medical schools in the nation, the institution trains future healthcare leaders across a wide range of programs and specialties.

With a high volume of applicants and multiple health sciences programs operating simultaneously, managing admissions at scale is both critical and complex.

 

THE CHALLENGE: Managing High-Volume, Multi-Program Admissions

 

Each year, the institution processes more than 6,000 applications for a highly selective class of approximately 185 students. Every applicant must be reviewed by multiple screeners, often requiring additional evaluations to reach a decision.

At the same time, separate admissions processes across different health science programs created inconsistencies, inefficiencies, and limited visibility across the broader institution.

The result: a time-intensive, fragmented system that slowed decision-making and added strain to admissions teams.

 

THE SOLUTION: A Configurable Platform Built for Scale

 

By implementing AMP, the institution centralized and automated its admissions workflow across programs. Applicant data now flows directly from TMDSAS and AMCAS into a single system, eliminating manual handling and reducing administrative overhead.

Screening workflows were standardized and automated, allowing applications to be routed based on predefined criteria while still supporting flexible review processes.

Most importantly, AMP created a unified framework that could scale across multiple schools—bringing consistency to previously siloed systems.

 

THE IMPACT: Faster Decisions, Greater Visibility, Unified Operations

 

Admissions teams can now move efficiently from application to decision, significantly reducing processing time while maintaining thorough review standards.

Applicants benefit from greater transparency, with real-time visibility into their status throughout the process.

Across the institution, leadership gains a clearer, more consistent view of admissions data—enabling stronger reporting, better forecasting, and more informed decision-making across programs.

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