From Fragmented Processes to a Unified System

University of Rochester School of Medicine and Dentistry

A top-tier academic health science center unifying complex, high-volume admissions across multiple programs at scale.

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About: Meet the Institution Behind the Challenge

Various Highly-Rated Programs

Rochester trains future physicians, scientists, and healthcare leaders through a range of highly selective programs.

Complex requirements and high volume of applicants

The institution needed a more efficient and unified approach to managing its admissions processes across programs.

The Challenge: Complex Reviews Without a Centralized System

High application volume

Admissions workflows were highly detailed and required coordination across multiple stakeholders. Consistency and tracking proved difficult.

Disconnected tools and platforms

Without a centralized system, teams relied on manual processes and disconnected tools to manage reviews, communicate decisions, and monitor applicant progress.

Inefficient admission processes

The result was a time-intensive process that limited visibility, slowed decision-making, and made it difficult to scale as application volume increased.

The Solution: A Better Platform for Structured Review

  • By implementing AMP, the school introduced a centralized admissions platform designed to support complex, multi-stage review workflows.

  • Applications are now routed through structured evaluation processes, allowing reviewers and committees to assess candidates efficiently while maintaining the rigor required for medical admissions.

  • Admissions teams can track applicant progress in real time, manage communications within a single system, and ensure consistency across every stage of the review process.

  • The platform’s flexibility allows the school to adapt workflows as needed while maintaining a standardized foundation for all programs.

The Impact: Greater Efficiency, Consistency, and Visibility

Impact #1

Admissions teams now operate within a system that reduces administrative burden and improves coordination across reviewers and committees.

Impact #2

Decision-making is faster and more transparent, with clear visibility into where each applicant stands in the process.

Impact #3

Leadership benefits from more consistent data and reporting, enabling better oversight of admissions performance and more informed planning for future cycles.

Impact #4

Ultimately, the school is able to maintain its high standards for applicant review while operating more efficiently at scale.